by Peter Margasak on February 16th 2007 - 3:51 p.m.
Digg this
|
Post to del.icio.us
|
E-mail to a friend
Although I’ve written derisively about its customer service before, Reckless Records must be doing something right. While stores continue to board up their doors—Dr. Wax in Edgewater recently closed, leaving its Hyde Park location its sole outlet—Reckless has recently announced expansion. In the next four to six weeks it’s opening its third Chicago location. Surprisingly (to me, at least) the new store is in the Loop (26 E. Madison); aside from students at the Art Institute of Chicago most of the potential clientele downtown would appear to be business people and tourists—not the obvious customers for a store that focuses on indie music. Granted, Reckless does carry used stuff in every genre, and perhaps the new location will emphasize these areas more, but the previously mentioned employee attitude won’t go over so well in the Loop. Time will tell.



Speaking of record stores, now that Tower has joined the counter invisible, is there anywhere in the city that has a good classical selection? I'm a fan of Chicago Digital in Oak Park, but not so much that I'll go a half hour there and back just for the occasion.
Sadly, I don't know of a good source for classical music at this point in the area.
Ha. Good news about Reckless, though I really think Reckless is kind of limited in diversity especially for being how large it is. I prefer to give my money to a local record store, but often I find myself ordering online at places like Aquarius, Volcanic Tongue, Forced Exposure, or direct from labels because Reckless just doesn't carry what I'm looking for most of the time. Reckless stocks too much indie-rock as in "pop" and not enough of fringe and avant selections. I doubt that will change with a Loop store. Even the tiny Hard Boiled Records in Roscoe Village does a better job with stocking weird shit and less mainstream indie.
In general, I remember having this discussion with some of your cohorts at the old JRM on Grand. What do you say to the person who comes in asking for Kenny G? The answer is to sell them Kenny G and then say "you might also enjoy [insert name of somewhat-related but much more interesting artist here]"...and get them to realize that there's some historic precursor to the pop version they are hankering for.
I don't know a single person who started out listening to blues by hearing Robert Johnson. They all came to it via some bowdlerized version, like the Stones or Clapton, or god help us, the Blues Brothers. A good record store clerk recognizes that interconnectedness and uses it as a sales tool.
By the way, on the selection front, the Record Emporium's website has some sort of notice that they're going to have a burn-station kiosk. Are we finally going to get to the future, where like that Qwest commercial, every store has every song ever recorded available for download and burning into our own personal K-Tel records, and having a knowledgeable clerk to make recommendations (not snarky comments) based upon our tastes is going to become even more indispensable? Seems that disintermediation train just can't pull out of the station.
i've never had anything but stellar and friendly service at the reckless on milwaukee. as far as i can tell, i'm more peter's age than josh's. and i'm not buddy buddy with anybody there either. though i do smile and i have breasts...which always give me a slight advantage in geeky places like used record stores.
i do wish, like some of you have said, that the selection was better.
i miss the quaker goes deaf. that place was special. but yes, hard boiled and laurie's planet of sound still make me all warm and fuzzy inside.